USCIS Ombudsman Issues Annual Report
Friday, July 3rd, 2009…Outlines and analyzes problems with USCIS and offers useful recommendations
The report includes:
A review of USCIS Transformation
· The most pervasive and serious problems USCIS customers experience such as Requests for Evidence, customer service, and FBI name checks
· Eight Annual Report recommendations that cover file transfers and tracking, DNA testing, and more…
· Eight formal recommendations that cover motions to reopen, EB-5 investor visas, T and U visas, EADs; and more….
· A description of Ombudsman facilitation of interagency meetings