If CBP issued an electronic Form I-94 to one of your employees upon their admission to the United States at an airport or seaport, they should be able to access it from the CBP website at http://cbp.gov/xp/cgov/travel/id_visa/i-94_instructions/.

If they are unable to access their I-94 information from the CBP website, they should call or go to a CBP deferred inspection location to correct the problem. For more information about Deferred Inspection Sites refer to the link. In the alternative, they may file Form I-102 with USCIS and request their Form I-94; however, there is a filing fee and this process may take weeks.

Also remember, that the name as it exactly appears on the passport should be entered into the system. We find that many problems retrieving the I-94 are due to incorrect name entries.

The Global Entry program has been extremely successful and enables expedited processing of pre-approved, low-risk, frequent travelers arriving in the USA through some 131 kiosks set up at 20 airports. The Kiosks have been used 1.7 million times, saving CBP officers over 36,450 inspection hours—staff hours that CBP has then re-allocated to expedite regular passenger queues.

The program will now expand to 4 more airports:  Minneapolis, Charlotte, Denver and Phoenix, making the Global Entry program and expedited clearance available in airports that service approximately 97% of international travelers.  For more , and here, too

July 1,2009 CBP (Customs and Border Protection) notifies that all Visa Waiver Program emergency or temporary passports must be electronic passports.  Only travelers holding these E-Passports will be able to travel to the USA under the VWP.  Passports that do not comply with this regulation  (with the exception of those that are traveling for emergency reasons and have been given discretionary approval) may be detained for processing and may potentially be denied admission to the USA.

We link to the CBP website for more information.